Terms & Conditions
These Terms and Conditions apply to the use of Cake This N That website and/or its products. By purchasing our products, you are agreeing to the following terms and conditions.
PRICING
- Prices are quoted in Singapore Dollars (SGD). No GST
PRODUCT ORDERRING
- Orders are to be placed with at least 3 days in advance and subject to availability.
- Full payment is required for order confirmation by PayNow and/or Bank Transfer
- Slots are given on first come first served basis based on the timing of the received payment.
- Promotional/Sale items are not allowed to be used in conjunction with other promotion/discount.
- CAKE THIS N THAT reserves the full rights to accept/decline any orders.
- For last minute changes, please text us to see how we can help.
- It is of customers’ full responsibility to specify their food allergens (if any) before ordering.
- Product photos on our websites are for illustration purpose
- Cake size and recommended servings are approximations only.
- Cake design will not be 100% exact to image as all cakes are handmade. Even when reproducing our own designs, it will not be identical.
- In replication of a cake to look like the photos, it will be based on our professional baker’s interpretation of the colour, size, shape and design. We will use our design variation for similar elements.
- Changes may be made where deem fit by our bakers, to achieve a good-looking cake.
- When a certain styling element is not available, Cake This N That reserves the right to replace with a similar-value element without prior notice to customer.
- Late payment or incomplete payment may result in non-fulfillment/late fulfillment of orders. Cake This N That will not process unconfirmed orders.
Refunds & Cancellation
- Order cancellation will only be accepted 7 days prior to cake collection/delivery. Transaction fee may apply depending on payment method.
- In the event that slots are unavailable due to unforeseen circumstances on our side, a full refund will be made to your original mode of payment.
- If cancellation is due to a Covid-19 triggered event, we seek your understanding that refunds will be made in credits instead.
- There will not be refunds for orders not “identical” to photos as our products are hand-made.
- Please see our delivery must read for our delivery policies.